Device Warranty (Hardware)

All streaming box devices purchased directly from StreamBoxTV include a one (1) year limited hardware warranty, beginning on the original date of purchase.

​• Each customer is eligible for one (1) free device replacement within the one-year warranty period
• After the one free replacement has been used, any additional replacements during the same warranty year will require a $10 replacement fee
• Warranty applies only to devices purchased from StreamBoxTV

StreamBoxTV App Warranty (Software)

The StreamBoxTV app includes a lifetime warranty as long as the customer remains active with StreamBoxTV.

The app warranty includes:
• Reinstalling the app if it is deleted
• Transferring the app and active account to a new or replacement device
• App support with each annual renewal or app installation on StreamBoxTV devices

Opt-Out of Warranty

If a customer discontinues service with StreamBoxTV or switches to another provider, ALL warranties (device and app) are immediately void.

Refund Policy

ALL SALES ARE FINAL.

​NO REFUNDS under any circumstances.

StreamBoxTV reserves the right to update or modify this policy at any time without prior notice.